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Kristy Wright, President/CEO
VNA Family of Services, Western Pennsylvania

VNA Medical Equipment and Supplies is a small but growing HME company who benefited greatly from AnCor Healthcare Consulting. Since contracting with additional insurance companies a few years ago, our current processes were not capable of keeping pace with the increased generated volume. Our accounts receivable and DSO were on the rise and we also had newly hired intake staff to train. AnCor Healthcare Consulting was recommended through a reliable source and the decision was made to seek their help. This was a decision that proved to be correct as AnCor assessed our organization, recommended and implemented workflow changes, trained new and existing staff, optimized our software, recommended product line changes, and provided management reporting to monitor the order-to-cash process.

AnCorís process changes have helped in accomplishing our organizational goals of increasing and maintaining our bottom line profitability and efficiencies. They remained very accessible after their on sight visit for questions and follow-up to assure a seamless transition. Mike and Karen were professional, courteous, committed, and a pleasure to work with during and after the restructuring. I highly recommend AnCor Healthcare Consulting.
 
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