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4613 N. University Drive, #560
Coral Springs, Florida 33067 |
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Some of the projects that have been directed by the officers of AnCor Healthcare Consulting include:
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| Accounts Receivable |
Hospital-Based HME, Respiratory and Home Infusion Company
The scope of responsibility included co-managing the A/R department
(20 employees), cleaning up the database in the computer system and
collecting over $10 million in accounts receivable. Training, daily
monitoring and assistance were provided for customer service and billing
employees. Protocols were developed and implemented to increase
efficiency and effectiveness, and to place controls in designated areas.
Computer software control files were overhauled to correct errors made
in the original setup of the system which handled over 9,000 patients.
Protocols for the collection and resolution of accounts receivable were
developed, implemented and managed by the principals of AnCor
Healthcare Consulting, resulting in surpassing previous collection
months for nine consecutive months and significantly decreasing the
outstanding A/R and DSO. An increase in revenue per employee and a
decrease in bad debt resulted from the training and implementation of
quality control measures in key areas, more efficient flow of paperwork,
and optimization of the software system.
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| Employee Training |
Hospital-Based HME, Respiratory and Home Infusion Company
Working with management, staff were trained on coverage criteria
documentation requirements, and employee responsibilities in the
customer service and billing/collection departments were restructured.
Protocols were developed and implemented to increase efficiency and
provide for better controls, resulting in a substantial reduction of denials
on current claims submitted, a 150% increase within three months in cash
receipts on current billing, and a decrease in DSO by 90 days over a six
month period through increased cash collections. The computer system
control files were cleaned up to produce CMNs and claims correctly, and
to increase reporting abilities and manage inventory assets.
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| Software System Optimization |
Regional HME, Respiratory and Home Infusion Company
Seven locations were converted to MestaMed from a system that was
inadequate for home medical equipment and IV services. The company
began billing half of their location on the new system within sixty days
of the four-month project. The officers of AnCor Healthcare Consulting
were responsible for setting up all the control files as well as transferring
patient information, CMNs and equipment through both electronic
transmission and manual data entry. Claims submission continued in a
timely fashion during the conversion period to insure and uninterrupted
cash flow.
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